Frequently Asked Questions
How much does shipping cost?
Shipping is calculated based on the customer's location and order contents. The shipping price is shown before purchase.
Where are your products manufactured?
Products are manufactured both locally and globally. ASPeptides selects manufacturing partners based on quality and value.
When will I get my order?
Orders are shipped as quickly as possible. Customers receive an email with further information once the order has shipped. Delivery times vary by location.
Shipping & Dispatch
Orders placed before 1PM on working days are dispatched the same day. Standard UK delivery takes 1–2 working days. Products are shipped in temperature-appropriate packaging.
Research Information & Disclaimer
Products are intended for research purposes only and not for human consumption. They are for qualified researchers and registered institutions, and are manufactured and HPLC verified to a 99%+ purity standard.
What purity can I expect?
Every batch is manufactured and HPLC verified by our supplier to a 99%+ purity standard, and supplied as a lyophilised solid.
Who can purchase from ASPeptides?
Our products are sold exclusively to laboratories, research institutions, and registered businesses for research purposes only. They are not intended for human or veterinary use.
How should products be stored?
Storage requirements vary by product. Lyophilised peptides should generally be stored frozen and protected from light. Refer to the individual product page for specific guidance. See our Reconstitution & Storage guide for full details.
What if my order arrives damaged?
Contact us within 48 hours of delivery with your order number and photos. We'll arrange a replacement or refund in line with our Refund Policy.
Who do I contact with questions?
Visit our Contact page and we'll get back to you as soon as possible.